| General Cancellation Policy for Lodging Units *All reservations require a 25% down payment within five business days to confirm. *Cancellations received within 24 hours after booking reservation will receive a 100% refund. *Cancellations received 30 days or more prior to arrival will result in forfeiture of deposit only. *No refunds will be made for cancellations or changes made within 30 days of arrival date. In addition, your credit card on file will be charged for the entire length of your reserved stay, less any nights we are able to rebook with another reservation on the same dates as your reservation. *You may change the dates of stay one time if requested up to 30 days from your arrival date with an additional $25 change fee added per unit reserved. Changes will not be allowed within 30 days of your arrival date. *No refunds or reductions for late arrivals, early departures, weather, or lake conditions. Why do we have this cancellation policy? We have created this policy to make sure those calling for reservations are serious about visiting us. Because we are a small private resort with very special waterfront accommodations that are in high demand, particularly in the summer season, it is not cost effective for us to honor reservations turning other customers away if they are cancelled at the last minute and the rental unit ends up empty. We found that even if there was a cancellation fee, reservations were made, minds were changed and folks would argue with staff even though they were aware of our cancellation policy before booking reservations. It ended up costing us more in processing than the original reservation income represented. Therefore, we just do not allow refunds anymore. We request our Guests honor their reservations as well. All rates, rules, or policies are subject to change without notice. |
| ACORNS RESORT : 3710 FARNUM CREEK RD. MILFORD, KS 66514 : 785-463-4000 : ACORNSRESORT@YAHOO.COM |
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| TERMS AND CONDITIONS 1. Reservations will only be guaranteed ONLY after 25% deposit is received and availability is confirmed. ALL DEPOSITS ARE NON-REFUNDABLE! Balance is due at time of check-in. There will be no refunds. If you must change your reservation, we will do our best to rebook your stay for a later date (change fee may apply). Gift certificates are also available. 2. You will be liable for any damages or losses incurred during your stay. If you become aware of damages or missing items upon check in, they must be reported within 30 min by leaving a message at (785) 463-4000. If damages or missing items are noted after your stay, you will be held responsible for any additional amount to repair the damages, in addition to legal fees. This also applies to extensive cleaning if required (min $25). 3. Housekeeping will not be provided during your stay (unless more than 3 days). If you require cleaning during your stay, please arrange for additional services prior to arrival (additional fee of $25/day). Prior to check out you will be responsible for a general sweeping, removal of perishable items, bagging of all trash, washing and putting up all dishes. 4. Linens, blankets, pillows, towels, washcloths, dish towels, dishes, utensils, cups and misc cookware are provided in Cabins only. These items are not authorized for use outside the facilities (except for eating on porch). Any item missing or damaged by improper use will be charged to the Lessee. A "starter" supply of toilet paper, trash bags and dish soap is provided. Shampoo, bath soap and hairdryers are not provided. 5. Guests will not have additional tents outside cabin except with prior approval & permit. 6. No Smoking allowed in cabin at any time. If suspected, excessive cleaning fee will apply. 7. Pets allowed upon pre-approval only. Pets must be secured at all times. Additional non-refundable pet fee of $10 per day required (maximum 2 pets). 8. Quiet hours are from 11pm to 8am. Excessive loud noise or other behavior not courteous to other guests will not be tolerated at any time. 9. No bonfires will be allowed. Use camp fire rings or obtain special permit from Acorns Resort. 10. Park only in authorized parking spaces. Get prior approval for overflow parking. 11. Cutting of limbs for any reason is prohibited and will result in $100 damage fee. Guests trimming limbs has already resulted in a large reduction of available tree cover in some locations and will not be tolerated. There is firewood for sale at the office for $5/bundle. 12. Kayaks/canoes on site are for rental use only and require prior authorization, waiver and payment to use. Use of kayaks/canoes without previous authorization will result in additional charges starting at a minimum of $25. 13. Limited occupancy is as follows: cabins 1-5, 6 per cabin; cabin 6, 12 per cabin; lodge rooms, 4 per room. Additional guests may be authorized at $15/person/night. . THERE ARE TO BE NO MORE THAN 10 PEOPLE IN CABINS 1-5 AND NO MORE THAN 20 PEOPLE TOTAL IN CABIN 6 AND NO MORE THAN 18 PEOPLE IN CABINS 8-11 AT ANY TIME, REGARDLESS OF IF THEY ARE STAYING THE NIGHT. THESE LIMITS ARE IN PLACE FOR YOUR SAFETY AND ARE NON-NEGOTIABLE. ANY VIOLATION OF THIS WILL RESULT IN IMMEDIATE DISMISSAL FROM THE RESORT AND NON-REFUND OF RENTAL. |
TERMS OF RENTAL AND CANCELLATION POLICY |
| PLEASE READ ALL TERMS AND CONDITIONS THOROUGHLY. ALL GUESTS WILL BE REQUIRED TO ABIDE BY THESE POLICIES WHETHER ACTUALLY READ OR NOT. BY BOOKING YOUR RESERVATION YOU ARE AGREEING TO THESE TERMS. |